Reviews and Opiniion Feedback
FEEDBACK: Opiniion, or private, feedback is only viewable on the Opiniion dashboard by the users of a specific location. It is found on the tab with the exclamation point inside the chat bubble icon. When clicking on the tab all feedback will be ...
Opiniion offers a Tipping Campaign (beginning 2/1/2021) to partners that allows them to ask for a tip at the time a review request is sent. This is primarily used by service accounts and replaces their Default campaign. To set up a Tipping Campaign ...
Opiniion offers email notifications to users to alert them when feedback or reviews are received for their location. The three types of notifications are: New Review - any review posted to a specific GMB page, whether through Opiniion review request ...
Adding A User
To add a new user, first log into your Opiniion dashboard and locate the Users tab on the left-hand side. After clicking on the tab go to the “ADD USER” button in the upper right. In the first window you will enter the user's First Name, Last Name ...
Setting Up Auto-Replies
The auto-replies feature can be found on your REVIEWS tab. Here in the upper right you can turn them on and off with the slider button. After turning on the auto reply, a window will pop up asking you for your information. You can use your own ...