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Feedback Page
Welcome to the Opiniion feedback page! All feedback on this page is private and internal. It will not be visible to anyone except for you, your staff, or anyone having access to your location in Opiniion. All 1-5 feedback responses left by a Resident ...
Reports Page
In the Reports section, you are able to pull various reports to help you understand how your locations are performing with Opiniion and what results have been generated. You can “Star” your favorite reports to quickly find them again, or use our ...
Setting Up Auto-Replies
The auto-replies feature can be found on your REVIEWS tab. Here in the upper right you can turn them on and off with the slider button. After turning on the auto reply, a window will pop up asking you for your information. You can use your own ...
Campaigns Page
About Campaigns The Campaigns page allows users to manage interactions with multiple customers and residents via the different campaign types: Review Requests, Surveys, and Custom Messages. These campaigns can be set to run automatically (excluding ...
Surveys Page
Surveys The Surveys page displays a list of all surveys that have been created. If the location is a property, we will also list Smart Surveys on this page. Each Smart Survey will have an icon to indicate that it cannot be edited or deleted. This is ...