Accounts Page

Accounts Page

About Accounts
Get to know Accounts by watching this video, or reading below:
An Account is the structured entity for your management company within Opiniion, which houses all of your company’s locations, users, groups, and more. To visit the Accounts Page - you will select the Accounts Icon on the left-side navigation. 

Within the Account, you will first find the Account Profile which provides a summary of your company details and important points of contact. From the Account Menu, you can view and manage the locations of which you have access, add or manage users (depending on your Level of Permissions), in addition to creating Groups.


Locations Page
The locations page shows the list of locations you have been assigned to and is where you can manage location settings such as review site links and linking to Google. If there are locations missing, they need to be assigned to you by your Company’s Primary User, or added to the Opiniion Service by your dedicated Sales Representative found on the Account Profile. 

Account Users

The Account Users page shows a complete list of Users having access to your Company’s Account. From here (depending on your role & permissions), you can assign users to one or more locations. The Account Users are different from Location User in that the Account Users shows all users under your Company’s Account, and Location Users shows all users that have been assigned to a specific location.

For more on how to add Users to your Account or Assign them to Locations - see here.


Groups

Groups is a way to segment locations for your unique management and reporting needs, such as by region, division, asset class, location type, high and low performing locations, and any other designation you prefer. For more on Groups - see here.

    • Related Articles

    • Residents Page

      The Residents Tab The Residents page is accessible to properties and enables users to view a list of all residents added to Opiniion. The table view provides a simple way to perform bulk actions by checking boxes, as well as filter, sort, or search ...
    • Feedback Page

      Welcome to the Opiniion feedback page! All feedback on this page is private and internal. It will not be visible to anyone except for you, your staff, or anyone having access to your location in Opiniion. All 1-5 feedback responses left by a Resident ...
    • Surveys Page

      Surveys The Surveys page displays a list of all surveys that have been created. If the location is a property, we will also list Smart Surveys on this page. Each Smart Survey will have an icon to indicate that it cannot be edited or deleted. This is ...
    • Campaigns Page

      About Campaigns The Campaigns page allows users to manage interactions with multiple customers and residents via the different campaign types: Review Requests, Surveys, and Custom Messages. These campaigns can be set to run automatically (excluding ...
    • Reports Page

      In the Reports section, you are able to pull various reports to help you understand how your locations are performing with Opiniion and what results have been generated. You can “Star” your favorite reports to quickly find them again, or use our ...